Best practices and new perspectives in service science and management

Author：Patricia Ordo?n?ez de Pablos and Robert Tennyson, editors.
Publisher：IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA)
ISBN：9781466638952 (ebook) ; 9781466638945 (hardcover) ; 9781466638969 (print & perpetual access)
Publication Date：c2013.
其他作者：Tennyson, Robert D. ; Ordo?n?ez de Pablos, Patricia
語言：zh
出版地：Hershey, Pa. :
Description
344 p. ;:29 cm.
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